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Aussies Caught Up In Major Data Breach In Bali

Ben023965256484 2024.12.01 21:58 Views : 1

Australians travelling to Bali have had their passport details exposed to strangers following the latest glitch in Indonesia's overhauled e-visa system.

At least three Aussies who travelled separately to Bali were able to see the full names, dates of birth, passport numbers and photos of other travellers when they scanned a QR code on their visa document. 

The breach has been reported to the Indonesian immigration department, which is 'aware' of the glitch, but it is yet to be fixed. 

It is the second major e-visa data breach in Indonesia in recent months and comes  after new smart e-gates were installed at airports across the island. 

In a separate incident, another Aussie traveller reported being able to see the sensitive details of two tourists from China on his e-visa document. 

Melbourne woman Lauren Levin said the full names, dates of birth, passport numbers, photos and other details of travellers appeared on her phone.

'I could see the visa data of two other Australians, and presumably they could see my private data too,' she told the ABC. 

When I spoke to an immigration supervisor at the airport (in Bali), he said this had been going on for a while and "everyone was impacted, not just me".'




Travellers to Bali have been urged not to panic after the latest e-visa data breach in Indonesia



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The publication has also seen screenshots from Ms Levin's cousin's e-visa document for a separate trip two months ago. 

The document displayed the personal details of a man travelling to Bali from India.

Indonesia's immigration department in Jakarta said staff were trying to fix anomalies in the system.

'We are aware of this problem, but we have tens of thousands of visa-on-arrival applications every day,' the spokesperson said.

'Some anomalies like this have happened before, but it doesn't mean we are normalising it. We continue to learn from problems to improve the system.'




Sensitive details of some Aussie travellers to Bali have been compromised in data breaches

Parramatta MP Andrew Charlton, who was appointed the Special Envoy for Cyber Security and Digital Resilience, has urged Aussies travelling not Bali not to panic.

'Your physical passport is still safe for travel and For those who have just about any queries about in which in addition to the way to utilize xin visa eb5, you are able to e mail us on our page. identity verification. However, if you're concerned, you can cancel and apply for a new passport at any time,' he told news.com.au.


It's been a big week of news for the Indonesian island popular with Aussie holidayers after a Jetstar flight to Bali was forced to turn back shortly after take-off due to broken toilets on the airplane.

It was also revealed that tourists could spend up to 20 years in a Bali prison cell if they overstay their visas or breach Indonesia's strong new immigration laws.


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